SERVICE & TROUBLESHOOTING TRAINING

Training provider

We at Universal Robots want to make the full potential of automation available to our users and are convinced that this can be achieved with the help of a high-quality training concept. That's why Universal Robots offers a global, easily accessible learning platform for online training in several languages and face-to-face training at more than 50 locations worldwide - and is continuing to expand its offering.

One of these locations is our training center in Munich. It consists of two separate areas where theory and practice are taught. For the practical implementation of the contents, 5 modern training cells have been set up, each with a maximum of two participants. Each cell is equipped with one of our robot arms, two conveyor belts, an I/O simulator, a Siemens PLC and an UR+ gripper. A special service room is also available for the practical part of the Service & Troubleshooting Training. You can register in our training center for all offered in-class trainings.

We look forward to welcoming you soon to one of our training courses.

Practical information

IMPORTANT INFORMATION ABOUT THE CURRENT SITUATION IN CONNECTION WITH OUR TRAINING AND THE CORONAVIRUS (COVID-19)

Here you can download "Protection and hygiene concept incl. parking concept" for our training center in Munich.

FAQs

How do I get to the training location by public transport and what about parking?

Universal Robots' premises are located directly at the Obersendling subway station. You can take the U3 subway almost directly to the entrance of the training center.

From the main station it is best to take the U1 or U2 to the next stop “Sendlinger Tor” and then change to the U3 in the direction of “Fürstenried West”. From the airport, take the S-Bahn and get off at “Marienplatz”. Here you change to the U3 in the direction of “Fürstenried West”.

If you arrive by car, we would ask you to leave your car at your hotel due to a very limited parking space around the training center.

Are there hotel recommendations?

There are several hotels in different price categories near the Universal Robots training center. After booking a training course, you will receive a booking code in the confirmation e-mail. With this code you can book a room at a reduced rate on the Leonardo Munich South website there or in the neighboring NYX Hotel Munich South. Depending on the hotel, the cost of the hotel room is between 90 and 100 EUR (when there are trade fairs in Munich or other events the prices can be higher). Please Note: Due to the current situation (COVID-19) the Leonardo Munich South is closed until further notice. Bookings for this hotel will be automatically transferred to the NYX Hotel Munich South (opposite side of the street).

*) PLEASE NOTE: Hotel room rates are higher during the following periods, due to trade shows or other events:

• 3^rd – 6^th May 2021
• 17^th – 20^th May 2021
• 8^th – 10^th June 2021
• 15^th June 2021
• 21^st – 23^rd June 2021
• 6^th – 11^th September 2021
• 17^th – 30^th September 2021
• 1^st – 7^th October 2021
• 10^th – 13^th October 2021
• 15^th – 18^th November 2021

Cancellation policy

If cancellation is received more than 10 business days before the first day of the Training a full refund will be granted. If cancellation is received less than 10 business days before the training, the participant will be charged 50% of the activity fee. In case of a participant not showing up for a training or cancellation at the training day the full amount will be charged.

Cancellation of free-of-charge trainings (when a voucher code was used)
If cancellation is received more than 10 business days before the first day of the training for a free-of-charge training (when a voucher code was used) a full refund will be granted. If cancellation is received less than 10 business days before the training for a free-of-charge training (when a voucher code was used), the participant will be charged 50% of the trainings list price. In case of a participant not showing up for a free-of-charge training (when a voucher code was used) or cancellation at the training day the full amount of the trainings list price will be charged. If a medical certificate of incapacity to work can be presented, there is no charge for cancellation. In the event that a Training is cancelled by the Training Provider a full refund of any paid amounts will be granted.

Registration guidelines

The Trainings will be open for registration up until 5 business days before the first day of the training. After this date, no further registrations will be accepted.