Service & Troubleshooting Training

Universal Robots Academy Massachusetts

Key take-aways from this course

Work safely and in compliance with applicable service procedures

Identify and troubleshoot common hardware faults

Perform basic preventive maintenance and common repair tasks

Apply structured case handling to service situations

Course description

This Service & Troubleshooting Training is a hands-on technical course designed for technicians working with Universal Robots in real service environments. The training focuses on practical skills required to safely maintain, diagnose, and repair UR robot systems.

Throughout the course, participants work directly with robots, control boxes, and software to gain experience with common service scenarios. The training covers essential safety instructions, preventive maintenance, and systematic troubleshooting. Participants will also perform practical exercises related to repairs on robot arms, control boxes, and teach pendants.

Requirements:

Completed Core Training
Safety shoes
A laptop with LogViewer installed

Training provider

At Universal Robots, we believe that proper training is essential for getting your collaborative robots to perform at their full potential. That’s why we offer a global learning platform with easy access to free e-Learning in multiple languages, as well as in-class and virtual training courses in more than 50 locations worldwide—and we’re still expanding.

At Universal Robots Academy, we are committed to making sure our training courses meet your needs. We provide examples of how to implement your robot and how to utilize its features into your production most effectively.

Our trainers and training facilities undergo a rigorous process to ensure they meet the needs and satisfaction of our customers. We aim to set the gold standard in training and do everything we can to ensure participants get the most out of their training experience.

We look forward to seeing you at one of our training sessions soon.

Practical information

Cancellation Policy

If cancellation is received more than 5 business days before the first day of the Training a full refund will be granted. If cancellation is received less than 5 business days before the training, the participant will be charged 50% of the activity fee. In case of a participant not showing up for a training without prior cancellation, the full amount will be charged.

In the event that a Training is cancelled by the Training Provider a full refund of any paid amounts will be granted.

Registration Policy

The Trainings will be open for registration up until 5 business days before the first day of the training. After this date, no further registrations will be accepted.